READING &

READING & Terms of Service

READING & Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to set out the rights, obligations, and responsibilities of the Website and its users in connection with the use of the digital content and services (the "Service") that iPortfolio Inc. (the "Company") provides through the website it operates (www.readingn.com).

Article 2 (Definitions)

The terms used in these Terms are defined as follows.

  1. "Website" means the virtual electronic commerce website that the Company has established, using computers and other information and communications facilities, so that goods or digital content can be traded, for the purpose of providing digital content to users.
  2. "User" means a Member or a Guest User who accesses the Website and receives the Service provided by the Website under these Terms.
  3. "Member" means a person who has registered as a member by providing personal data to the Website, and who may continuously receive information from the Website and continuously use the Service the Website provides.
  4. "Guest User" means a person who uses the Service provided by the Website without registering as a Member.
  5. "Digital Content and Services" means e-books, serial publications, and other related information provided on the Company's Website, being material or information expressed in codes, letters, voice, sound, images, video, or the like used on an information and communications network as defined in Article 2(1)(1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection.
  6. "ID" means the login account, based on an email address together with a user ID and password, that a User needs in order to use the Website.

For terms other than those defined in the preceding paragraph of this Article 2, definitions follow commercial practice and applicable laws.

Article 3 (Publication and Amendment of these Terms)

  1. The Company posts the contents of these Terms, together with its trade name, the location of its place of business, the name of its representative, its business registration number, and its contact details (telephone, email address, and the like), on the initial screen of the Website's service so that users can see them.
  2. The Website may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization, the Door-to-Door Sales Act, and consumer protection laws.
  3. Where the Website amends these Terms, it announces the amendment on the initial screen of the Website, together with the current Terms, stating the effective date and the reason for the amendment, from seven days before the effective date until the day before the effective date.
  4. These Terms take effect when a user agrees to their contents, applies for membership registration, agrees to the individual service use agreement provided by the Company, and the Company accepts that application.
  5. Where an existing Member does not raise an objection within the period referred to in Article 3(3) despite the announcement or notice given under that paragraph, the Company deems the Member to have accepted the amended Terms.
  6. Matters not specified in these Terms are governed by the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, and other applicable laws.

Article 4 (Provision and Modification of the Service)

  1. The Website performs the following functions.
  1. Providing information on digital content and services, and concluding purchase agreements
  2. Approving access to digital content for which a purchase agreement has been concluded
  3. Other functions determined by the Website
  1. Where the supply of digital content is restricted or technical specifications change, the Website may modify the contents of the Service to be provided under agreements to be concluded in the future. In that case, the Website announces the modified contents of the Service and the date from which they apply, in the place where the current contents of the Service are posted, from seven days before that date.
  2. Where the Website modifies the contents of a service it has agreed with a user to provide, for reasons such as restrictions on the supply of digital content or changes to technical specifications, the Website compensates the user for the loss thereby suffered. This does not apply where the Website is not at fault through intent or negligence.

Article 5 (Suspension of the Service)

  1. The Website may temporarily suspend provision of the Service where an event such as maintenance, inspection, replacement, or failure of computers or other information and communications facilities, or interruption of communications, occurs.
  2. Where the Service is suspended under paragraph 1, the Website notifies users by the method set out in Article 9.
  3. The Website compensates users or third parties for loss suffered as a result of the temporary suspension of the Service for the reasons in paragraph 1. This does not apply where the Website is not at fault through intent or negligence.

Article 6 (Special Provisions for AI-Based Services)

  1. The Company applies generative artificial intelligence (Generative AI) and speech recognition and analysis technology (Spindle Speech AI) to certain features of the Service provided to Members, including LAURA. Members use the Service on the understanding that those features are provided on the basis of artificial intelligence technology.
  2. Conversation content, feedback, analytical reports, images, video, and other outputs produced by AI-based Services do not guarantee complete accuracy, owing to the nature of the technology, and depending on the learner's speaking environment or context they may produce results that are inconsistent with fact or otherwise unintended. The Company does not warrant the accuracy, reliability, or fitness of AI Service outputs, and is not liable for outcomes arising from a Member's use of those outputs as reference material, except where the Company has acted with intent or gross negligence.
  3. The Company takes the following measures to protect Members' personal data and data security.
  1. Voice and text data entered by a Member in the course of using an AI Service ("Learning Data") is stored securely in encrypted form.
  2. A Member's Learning Data is used only for the purposes of providing the Service, improving quality, and generating learning analytics reports, and is not provided to, or reused for, the training of any external generative AI model (LLM).
  3. Members must not enter inappropriate content when using AI Services, including abusive language, disparagement, or content causing sexual humiliation. Where a Member does so, the Company may restrict use of the Service.

Article 7 (Membership Registration)

  1. The Website registers as Members those users who have applied to join as a Member as set out in paragraph 1, unless one of the following applies.
  1. Where the applicant has previously lost membership status under Article 7(3) of these Terms; provided that this does not apply where three years have elapsed since the loss of membership status under Article 7(3) and the applicant has obtained the Website's approval to re-register as a Member.
  2. Where the registration details contain falsehoods, omissions, or errors
  3. Where registering the applicant as a Member is otherwise judged to cause significant technical difficulty for the Website
  1. The membership registration agreement is formed at the time the Website's acceptance reaches the Member.
  2. Where there is a change to the registration details referred to in Article 15(1), the Member must immediately notify the Website of the change by email or another method.

Article 8 (Withdrawal from Membership, Loss of Membership Status, and Related Matters)

  1. A Member may request withdrawal from membership at any time, and the Website processes the withdrawal immediately.
  2. Where a Member falls under any of the following, the Website may restrict or suspend the Member's status.
  1. Where the Member registered false information when applying to join
  2. Where the Member fails to pay, when due, the price of goods or services purchased using the Website or any other debt the Member owes in connection with use of the Website
  3. Where the Member threatens the order of electronic transactions, for example by interfering with another person's use of the Website or misappropriating another person's information
  4. Where the Member uses the Website to engage in conduct prohibited by law or by these Terms, or conduct contrary to public order and morals
  5. Where the Member breaches the Member's obligations under Article 14
  1. Where, after the Website has restricted or suspended a Member's status, the same conduct is repeated two or more times, or the cause is not remedied within 30 days, the Website may terminate the Member's status.
  2. Where the Website terminates a Member's status, it cancels the membership registration without prior notice.

Article 9 (Notices to Members)

  1. Where the Website gives notice to a Member, it may do so to the email address the Member has submitted to the Website.
  2. In the case of a notice to an unspecified number of Members, the Website may substitute posting on the Website's notice board for one week or longer for individual notice.

Article 10 (Refunds, Returns, and Exchanges)

A Member may request a refund of, or a change to, content purchased on the Website in accordance with the following items. However, in the case of digital content, where use of the Service has commenced (streaming or download), the content provided is treated as already used and a refund may be restricted.

1.

Withdrawal of purchase and refund of purchased content

  1. Where use of the Service has not commenced (streaming or download), a full refund is available if the refund is requested within seven days of the date of the order (purchase, payment).
  2. Where use of the Service has commenced, or seven days have elapsed since the date of the order (purchase, payment), refunds are processed on the following basis.
  1. Where there is no usage history: the agreement may be terminated. A refund is made after deducting, as an early termination charge, 10% of the usage price for the remaining period. The remaining period is calculated from the date the refund is requested to the expiry date of the purchased content.
  2. Where there is a usage history: a refund is made after deducting the amount corresponding to the days used and 10% of the usage price for the remaining period. The days used run from the point at which use of the Service commenced to the date the refund is requested, and the remaining period is calculated from the date the refund is requested to the expiry date of the purchased content.
  3. The amounts for days used and for the remaining period are calculated on a daily pro-rata basis using the standard price (list price) stated at the time of purchase.
  4. In any event, the refund amount does not exceed the amount the customer actually paid.

2.

Refunds for promotional products

  1. Periods or content provided free of charge for promotional or event purposes, such as a "2+1 year pass" or a "1+1 pass", are not subject to refund.
  2. The refund amount for a promotional product is calculated on the basis of the period and the amount the customer actually paid for.
  3. Periods provided free of charge are not included in the total period of use, and no refund is available for those periods.
  4. On withdrawal of purchase or termination of the agreement, use of the periods and content provided free of charge also ceases immediately.
  5. Examples of refunds for promotional products are as follows.
  1. 2+1 year pass (one year provided free of charge on payment for two years)
  1. The total period of use is three years (1,095 days), but the period used as the basis for calculating the refund is the two years paid for (730 days).
  2. The refund is therefore calculated on the basis of 730 days, and the remaining free year (365 days) is excluded from the refund.
  1. 1+1 pass (other content provided free of charge on purchase of content)
  1. The refund is calculated on the basis of the content the customer actually paid for.
  2. Content provided free of charge is not subject to refund.

3.

Purchased content cannot be exchanged for, or changed to, other content.

4.

Refunds on discontinuation of the Service

  1. Where the Company is unable to continue the Service for unavoidable reasons, it announces this to Members and then promptly issues refunds.

6.

Compulsory termination of membership

  1. Where a Member's membership is compulsorily terminated by the Company because the Member has breached applicable laws or these Terms, the refund provisions of this Article do not apply.

Article 11 (Protection of Personal Data)

  1. When collecting information from users, the Website collects the minimum information necessary to perform the purchase agreement. The following are mandatory and other items are optional.
  1. Name
  2. Email
  3. Desired ID (for Members)
  4. Desired nickname (for Members)
  5. Password (for Members)
  1. Where the Website collects personal data by which a user can be individually identified, it always obtains that user's consent.
  2. Personal data provided may not be used for purposes other than those stated, or provided to third parties, without that user's consent, and the Website bears full responsibility for this. The following are exceptions.
  1. Where the data is necessary for the compilation of statistics, academic research, or market research, and is provided in a form in which a specific individual cannot be identified
  1. Where the Website must obtain a user's consent under paragraphs 2 and 3, it must specify or notify in advance the matters prescribed in Article 16(3) of the Act on Promotion of Information and Communications Network Utilization, including the identity of the person responsible for managing personal data (affiliation, name, telephone number, and other contact details), the purposes of collection and use of the information, and matters relating to provision of the information to third parties (the recipient, the purpose of provision, and the content of the information to be provided); and the user may withdraw that consent at any time.
  2. A user may at any time request access to, and correction of errors in, their personal data held by the Website, and the Website is obliged to take the necessary steps without delay. Where a user requests correction of an error, the Website does not use the personal data concerned until the error has been corrected.
  3. The Website, or a third party that has received personal data from the Website, destroys the personal data without delay once the purpose of its collection, or the purpose for which it was provided, has been achieved.

Article 12 (Obligations of the Website)

  1. The Website must not engage in conduct prohibited by law or by these Terms, or conduct contrary to public order and morals, and must use its best efforts to provide goods and services continuously and reliably as provided in these Terms.
  2. The Website must maintain a security system to protect users' personal data (including credit information) so that users can use internet services safely.
  3. Where the Website causes a user loss by engaging in unfair labelling or advertising as referred to in Article 3 of the Act on Fair Labeling and Advertising, it is liable to compensate that loss.
  4. The Website does not send commercial advertising email that users do not want.

Article 13 (Obligations of Members Regarding IDs and Passwords)

  1. Except in the case of Article 10, the Member is responsible for managing their ID and password.
  2. A Member must not transfer their ID or password to a third party.
  3. Where a Member becomes aware that their ID or password has been stolen or is being used by a third party, the Member must notify the Website immediately and must follow the Website's instructions if any are given.
  4. The Company bears no legal liability for loss arising from unauthorised use of a Member's own ID and password where the Company is not at fault.

Article 14 (Obligations of Members)

Members must not engage in the following conduct.

  1. Misappropriating another person's information
  2. Using the Service for commercial purposes without the Company's consent, or selling, sharing, or transferring an "ID"
  3. Other unlawful or improper conduct
  4. Registering false information when applying or making changes
  5. Altering information posted on the Website
  6. Transmitting or posting information other than information determined by the Website (such as computer programs)
  7. Infringing the copyright or other intellectual property rights of the Website or any third party
  8. Damaging the reputation of, or interfering with the business of, the Website or any third party
  9. Disclosing or posting on the Website obscene or violent messages, images, sound, or other information contrary to public order and morals
  10. Members must comply with applicable laws, the provisions of these Terms, the user guide, precautions announced in connection with the Service, and matters notified by the Company, and must not otherwise engage in conduct that interferes with the Company's business.
  11. Members may not transfer or give their right to use the Service, or any other status under the use agreement, to another person, and may not offer it as security, without the Company's express consent.
  12. Where a Member breaches paragraphs 1 to 3, the Company may terminate the agreement or restrict use of the Service without prior notice.
  13. Where the Company terminates the agreement or restricts use of the Service under the preceding paragraph, it informs the Member. This does not apply where the Member cannot be informed for a reason not attributable to the Company.

Article 15 (Ownership of Copyright and Restrictions on Use)

  1. Copyright and other intellectual property rights in works created by the Website belong to the Website.
  2. Users must not use information obtained through use of the Website for commercial purposes, or allow third parties to use it, by reproduction, transmission, publication, distribution, broadcasting, or any other method, without the Website's prior consent.

Article 16 (Prohibition of Transfer, Time-Sharing, and Provision of IDs)

  1. A User may not transfer or give to another person the right to use the "Digital Content and Services" provided on the Website or any other status under the use agreement; may not divide the time of use of any paid content with another person; may not offer it as security; and may not permit any third party other than the person verified as the account holder at the time of membership registration to log in to the ID or otherwise use the ID, including by using the "Digital Content and Services".
  2. Users are responsible for consequences such as leakage of personal data caused by transfer, lending, or the like.
  3. The Company is not liable for any loss arising from a breach of paragraph 1 above.
  4. Where paragraph 1 above is breached, the Company may restrict use of the Service and take legal action under applicable laws, including Article 136 of the Copyright Act.

Article 17 (Dispute Resolution)

  1. The Website establishes and operates a consumer redress body in order to reflect legitimate opinions or complaints raised by users and to compensate the resulting harm.
  2. The Website deals with complaints and opinions submitted by users as a priority. Where prompt handling is difficult, the Website immediately notifies the user of the reason and the schedule for handling the matter.

Article 18 (Jurisdiction and Governing Law)

  1. Any action concerning an electronic transaction dispute arising between the Website and a user is to be brought before the court having jurisdiction under the Civil Procedure Act.
  2. Korean law applies to electronic transaction actions brought between the Website and a user.

Announced 22 January 2026 Effective 2 February 2026

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